About Us
MINTEX is headquartered in Chicago, Illinois
Mintex is a federally certified HUB Zone agency and distinguished nationally as a Disadvantaged Business Enterprise (DBE) and a Minority Business Enterprise (MBE).
We provide exceptional national collection and call center services
- MBE: City of Chicago
- BEP: State of Illinois
- MBE: National Minority Supplier Development (NMSDC)
- MBE & OEO: Philadelphia, PA
- MBE: State of Missouri
- MBE: California Public Utilities Commission (CPUC)
- MBE: Cook County, IL
- MBE & SBE: Southern Texas (SCTRCA)
- MBE & SBA: Office of Small Business Certification (OSBCR)
- DBE: City of Chicago Procurement Services
- DBE: Texas Unified Certification Program: VN 25357
- MBE: Central Contractor Registration (CCR)
- MBE: Small Business Administration 8A Certification
More information about MINTEX:
- BBB: A+ / 88256166
- NMLS#: 1134458
- NUMBER: 168416670
- CAGE CODE: 6CP35
- NAICS CODES: 561440 – Collection Agencies DUNS
- 561421 – Telephone Answering Services
- 561422 – Customer Service Call Centers
- SIN NUMBER: 520-4; Debt Collection Services 561440 – Collection Agencies DUNS
Technology You Can Count On
Mintex utilizes various reporting mechanisms to track performance. Through our software system integration, dialer campaigns are managed and tracked daily based on strategy, considering time zones, peak and off-peak hours, tax season, scoring for propensity to pay, and letter pilots to name a few. Analysis is performed to identify variances at account level and agent skillset inclusive of quality assurance. Report formatting availability can be executed through online reporting, supported Excel file formats, and file conversion capabilities.
All data and configurations are fully backed up utilizing Microsoft’s Azure cloud-based platform.
Complete Compliance Adherence
Mintex maintains an in-depth knowledge of ever-changing compliance regulations and strict observance of our low-to-no-risk collection approach.
Mintex is a registered business with the U.S. Citizenship and Immigration Services (USCIS). Utilize the USCIS E-Verify tool to verify our company.
