PROVIDING SUPERIOR COLLECTION AND CALL CENTER SOLUTIONS

Contact us to start crafting your winning solution.

We provide unparalleled professionalism and compliance in every call

Mintex regularly records and monitors its staff to ensure the highest levels of courtesy and professionalism are maintained. We utilize a proprietary “Call Quality Audit Scorecard” that routinely grades our customer service representatives on a strict pass/fail basis to ensure these high standards are maintained.

Customer Service
Help Desk
Government
Toll authorities
What we do

Providing optimized solutions to clients since 2004

Collection Solutions

Mintex provides compliant collection services to a wide array of industries.

Collection Solutions

LEARN MORE

Call Center Services

We provide customer service excellence by utilizing customized advanced technology.

Call Center Services

Read More

Call Center

Regularly records and monitors its staff to ensure the highest levels of courtesy and professionalism are maintained.

Call Center

Regularly records and monitors its staff to ensure the highest levels of courtesy and professionalism are maintained.
Read More

Customer Service

All call-centers and employees are U.S.-based. We are dedicated to superior customer service.

Customer Service

All call-centers and employees are U.S.-based. We are dedicated to superior customer service.
Read More

Outbound Sales Calls

Customized work standards and workflows utilizing our experience, technology, and your policies

Outbound Sales Calls

Customized work standards and workflows utilizing our experience, technology, and your policies
Read More

Debt Collection Services

Through extensive experience and broad expertise, we always offer the highest quality service

Debt Collection Services

Through extensive experience and broad expertise, we always offer the highest quality service
Read More

Skip Tracing

Successfully contact and collect from customers before the account goes to bad debt

Skip Tracing Projects

Successfully contact and collect from customers before the account goes to bad debt
Read More
golden egg on
secure and confidential process

Key Differentiators

As a privately held minority owned company established in 2004, our Core Capabilities include:

INDUSTRIES SERVED
Mintex proudly provides support to the following industries

Federal, State & Local Government Entities

Federal, State & Local Government Entities

Toll Authorities

Toll Authorities

Healthcare

Healthcare

Gas, Water & Electric Utility Companies

Gas, Water & Electric Utility Companies

Telecommunications

Telecommunications

Retail

Retail

Higher Education

Higher Education

Banking & Financial Institutions

Banking & Financial Institutions

Our Mission

Providing collection and call center solutions

Mintex’s mission is to provide client solutions for their collection and call center needs. We achieve this through ethical and professional responsiveness to our clients and consumers by utilizing the Golden Rule and an unwavering commitment to compliance and customer service.

A+ Better Business Bureau Rating

bbb accredited business

PCI DSS Certified

SOC 2 Type 2 Organization

memberships

Mintex remains at the forefront of our industry through active membership in recognized associations

DRIVEN BY PASSION FOR EXCELLENCE

Mintex remains at the forefront of our industry through active membership in recognized associations

Let's discuss now
We’d love to hear from you
We respond within 48 hours

Connecting with you is important to us. We respond to all electronic correspondence within 48 hours.